Management Simplicity
Everyday operational tasks - from troubleshooting to adding new APs and creating guest networks - are streamlined. Reduce time spent on WLAN management, while staying on top of your organization’s Wi-Fi needs.
Visibility and Control From Anywhere
Get a single pane of glass view of your WLANs, connected APs, and clients across multiple sites. View real-time and historical data on applications, traffic, clients,
and more. Manage your Wi-Fi network from anywhere using the web interface or mobile app.
Ruckus Cloud Wi-Fi Includes
- AP management (supports a wide range of indoor and outdoor Ruckus APs)
- Instant availability of new features
- Free mobile app for anywhere management
- Latest security provided automatically
- 24x7 phone / chat / web technical support
- Choose from 1-, 3- or 5-year subscription Ruckus Cloud Wi-Fi
Better Performance at a Lower Cost of Ownership
Give users a superior Wi-Fi experience while saving money. Our high-density access points support more users per AP than competitive offerings. Greater capacity and coverage means you save on your Wi-Fi infrastructure as you grow.
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The Ruckus Cloud is built on the proven, high-scale Virtual SmartZone controller platform and incorporates a sophisticated analytics and reporting function derived from the Ruckus SmartCell Insight big data analytics platform. The Ruckus Cloud features an extensible, Network Functions Virtualization (NFV) compliant architecture that enables the rapid introduction of new capabilities—including best-in-class 3rd party functionality, such as customer enablement applications, location-based services, and others.
Ruckus Cloud and Cloud Wi-Fi architecture:
High Performance APs
- Patented BeamFlex™ and ChannelFly™ technologies in Ruckus APs deliver better performance in challenging RF environments (high client density, high interference, and/or high loss)
- Superior capacity and coverage than competitive solutions (30-50% more clients supported per AP) lowers Wi-Fi total cost of ownership
- Automatic client load balancing and band balancing ensures QoS for all clients
- SmartMesh, enabled with a click on the Ruckus Cloud UI, reduces cabling and installation costs
Intuitive UI and Steamlined Workflows
- Single-pane-of-glass Web UI provides a high-level view of WLANs; click to drill down on venues, networks, APs, applications, and historical trends
- See the health of your network at a glance and identify issues before they affect users
- Intuitive UI makes management easy for administrators with any level of expertise; reduce dependence on specialized IT resources
- Wizard-guided, streamlined workflows save time on everyday tasks
Easy, Flexible Guest Network Setup
- Self-help or sponsored guest WLANs
- Create customized, branded captive portal for guests – preview before taking it live
- Choose the way you secure guest networks, including:
- Social login, SMS, email, click-through, passcode
- Secure personal access using PSK, Cloudpath or 802.1x with AAA
Full-Featured Mobile App
- Provision, monitor and manage your WLANs using the Ruckus Cloud mobile app
- Get push notifications to alert you of network issues or changes
- Scan AP barcode with your smartphone camera to register APs (individually or batch)
- Scan business cards to generate guest passes
- Set up and configure new employee and guest networks
- Customize captive portal messages and images on the go
Built-In Reporting and Analytics
- Includes 11 different report options, including traffic reports (by venue, AP, SSID, radio), application visibility, and unique clients
- Get up to 6 months of data stored to support long-term trending analysis
- Reports available at high granular 15 minute intervals
AP Investment Protection
- Maintain the flexibility to migrate from one management architecture to another (or hybrid management) without losing use of your Ruckus APs
- Your APs remain operational even if your Ruckus Cloud Wi-Fi subscription is no longer active
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| Features |
Specifications |
| High-Performance APs |
- Management of a wide range of indoor and outdoor Ruckus APs, including the latest Ruckus 802.11ac Wave 1 and
Wave 2 APs
- Automatic load balancing (between APs)
- airtime fairness
- Easy-to-configure, secure, and reliable mesh networking
|
| Full-Featured Mobile App |
- Scan to register APs to the Ruckus Cloud
- Push notifications for alarms
- Monitor status of AP, WLAN and clients
- Create and configure new SSIDs (enterprise or guest)
- Customize captive portal elements (images and message)
- Schedule SSIDs by day of the week and time of day
- Native iOS and Android app
|
| Zero-Touch Provisioning |
- Zero-touch AP provisioning and bulk scanning
- Cloud auto-updates firmware once APs are connected
|
| Employee Wi-Fi |
- Multiple employee authentication options built-in:
- Secure personal access using PSK (WPA/WPA2)
- 802.1x with AAA and dynamic VLAN support
• Set bandwidth rate limit per client and per SSID
|
| Guest Wi-Fi |
- Flexible security options:
- SMS, email, click-through, passcode
- Social networking login (Google, LinkedIn, Facebook, Twitter)
- Open, PSK, captive portal, sponsored guest
- Bulk creation of guest credentials
- Control access to network resources:
- Time-based scheduling of SSIDs
- Free Wi-Fi with lock-out period and simple unblock options
- Granular administrative controls
- Per WLAN aggregate bandwidth limit
- Per WLAN and per client bandwidth limit
- Guest manager (front desk) admin portal
- MAC caching to allow repeat customers quick access to guest Wi-Fi
- Easily customizable captive portal
- Captive portal languages: English, Danish, Finnish, French, Dutch, Norwegian, Swedish, Italian, Spanish, German, Portuguese, Turkish, Greek, Romanian, Polish
|
Security, Privacy, and Data Protection
|
- All traffic to and from the cloud is encrypted
- Only AP and client management traffic sent to cloud
- Client data traffic stays local (broken out to local LAN and sent through your existing firewall)
- All data stored in Ruckus Cloud is encrypted at rest
- Ruckus offers EU-located datacenters for European customers
- Latest security patches automatically updated
- Role-based access control for administrative privileges
- Admin able to grant and revoke access to partners and Ruckus support
- Client isolation enabled by default for guest SSID
- SSID scheduling prevents unauthorized use of Wi-Fi network
- View Ruckus Cloud privacy policy
|
Built-In Reporting and Analytics
|
- 11 different report options, including
- Traffic per AP, per SSID, per venue, per radio
- Top 10 applications
- Session details
- Unique client reports (tracking 2.4 vs 5GHz clients over time)
- Up to 6 months data storage for trending with big data analytics
- Big data architecture using Hadoop multi-node clusters
- Indexed structured reporting for fast access
|
| Other Management Highlights |
- Select RF policies, WLAN types (private, public, sponsored guest), guest access options, QoS and VLANs
- Channel and power control per venue and per AP
- Automatic or selectable band balancing (between 2.4 and 5GHz radios on the same AP)
- Global search
- Logs pre-filtered by venue, WLAN, APs, clients
- Google Maps integration
- Import floor plans to visualize physical location of APs
|
| Troubleshooting |
- Remotely reboot APs, pull diagnostics information
- Notifications of network status via SMS or email
- Event logs sorted by venue, SSID, AP, client
• Alarms generated for AP status
|
| Partner Admin Delegation |
- Option to delegate management of your Wi-Fi network to a Ruckus authorized VAR (value added reseller)
- Revoke administrative privileges at any time
|
| Cloud Data Center |
- Hosted in USA and Europe on world-class IAAS provider with:
- ISO 27001 information security certification
- SSAE-16, SOC 1, SOC 2, and SOC 3 certifications
- Stringent physical, data access, data disposal security measures
- Per tenant migration capabilities
- Green carbon-neutral facilities
- Dedicated inter-DC fiber connectivity
- Choose the hosting region for your service (USA or EU)
|
A Partner and Platform For The Future
Ruckus Cloud is Ruckus' platform for innovation - with planned support of breakthrough wired/wireless technologies, IoT, big data and continued advances in management automation. Their open architecture also allows them to integrate a wide variety of complementary third party services that enhance the value of your Wi-Fi network and provide greater user insight. They're working on every level - on the ground and in the cloud - to support your wireless business initiatives.
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